Terms & Conditions

1. Introduction

Welcome to Leonard Luxury. By accessing or using our website, you agree to comply with the following terms and conditions. Please read them carefully before proceeding.

2. Orders & Payments

• All orders placed through our website are subject to availability and acceptance.
• We offer cash on delivery as the only payment method. Payment must be made in full at the time of delivery.

3. Shipping & Delivery

• Orders will be processed and dispatched within a reasonable timeframe. Delivery times may vary based on location and other factors.
• Customers must provide accurate delivery details. We are not responsible for delays or failed deliveries due to incorrect information.
• If the recipient is unavailable at the time of delivery, reattempts may be made, or the order may be canceled.

4. Returns & Refunds

• We ensure that all products are checked before dispatch. However, if you receive a defective or damaged item, please contact us immediately.
• Requests for return or replacement must be made within a specified period from the date of delivery.
• Items must be returned in their original condition, unused, and with all packaging intact.

5. User Responsibilities

• Users must provide accurate information while placing orders. Misuse of the website or fraudulent activities will not be tolerated.
• Any unauthorized use of our content, including text, images, and branding, is prohibited.

6. Governing Law

These terms and conditions are governed by the applicable laws of the jurisdiction where we operate. Any disputes arising shall be resolved in accordance with the legal system of that jurisdiction.

For any shipping-related inquiries, feel free to reach out to our customer support team at [email protected].